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5 min read

Equifax Data Breach: Unveiling the Impact of Online Reviews

Now you’ve no doubt heard about the massive data security breach at Equifax that has put half the adult population of the United States in harm’s way. But what can Equifax’s online customer reviews tell us about this catastrophe? Can reviews predict terrible events like this one? And how much have Equifax’s customer reviews been […]

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5 min read

Local Business Hero Debbie Sardone Raises $10k in 24 Hours for Hurricane Relief

  Local business heroes are the reason we get out of bed in the morning at Rising Star Reviews. As a company, our most closely held value is celebrating and helping local businesses who are making people’s lives better every day. Local businesses drive job growth and economic prosperity for everyone. But too often, the local […]

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Rising Star Reviews Wins Customer Experience Awards

We’re happy to announce that FinancesOnline has awarded Rising Star Reviews with two Customer Experience Management awards. FinancesOnline is a trusted B2B directory which evaluated the Rising Star Reviews system and gave it a perfect user satisfaction rating of 100% and a score of 8 out of 10. We were especially commended for ease of use. The […]

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5 min read

The Customer’s Warning: How Reviews Predicted Toys “R” Us Bankruptcy

Toys “R” Us just filed for bankruptcy after years of decline. Wall Street analysts weren’t the only ones predicting this doomsday scenario for Toys “R” Us though. Its customers also predicted its downfall, and they made this crystal clear through their online reviews. The reasons for the failure of Toys “R” Us are many. Amazon […]

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5 min read

The Power of Online Reviews: Managing Your Restaurant’s Reputation

In the digital age, the clinking of cutlery and whispering voices in the ambiance of a restaurant are underscoring a new symphony—the hum and buzz of online reviews. Restaurant owners, this blog is your menu for mastering the art of managing your establishment’s online reputation through the savory dish of customer feedback. In this gastronomic […]

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