One space for all things communication | Unibox

All your client communication - In one inbox.

Never miss a customer message no matter how they reach out to you. All your communication channels are managed from one inbox.

Can I book an appointment for 3pm, Friday?

Are you open thursday?

Is this item still on sale?

Why unibox

One home for all things customer messaging

Handle customer questions, connect with them, and convert leads over channels they trust.

One to one or one to many. Both are seamless.

You can handle individual customer communication or send bulk messages from one place.

Your communication, Centralized

Faster responses, smoother workflow.

Make it easy for support to access in house experts and assign the conversation to the right person, fast.

Delight and conversion
One place, all your leads.

Whether they came from Google, Facebook, Instagram, email, voicemail or your website, handle their requests from one global inbox.

One source of truth
Know what is happening. Instantly.

Gain an understanding of the full picture of all your customer interactions.

More than just messaging
Reply to their thoughts and recommendations.

Handle all of the reviews and referrals you get from the same inbox for an efficient and streamlined workflow.

key features

Leverage the simplicity to delight your customers at every stage

Message via multiple channels.

Web chats, emails, SMS, or socials. All of your channels could be accessed from one inbox.

Instant notifications, and organized inbox.

Get notified instantly for a new message, and group them based on the channel they came from.

Track how well you are performing.

From avg. response times, total messages and custom filters, get the full picture of your customer experience.

Deliver consistent customer experience across platforms.

let’s get started!

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Learn more about our solutions suite that help you keep existing clients happy and get you new customers.

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Users who signed up before July 2023

Users who signed up after July 2023